AdvIS | IT Consulting

14898

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If you keep business requirements straight, keep business processes transparent and keep project management intelligible then you will be efficient and will be measurable the success of operation.
Give the advisee to confidence that it has become worthwhile to rely on AdvIS to Mission Is Possible.

Proficiency Area

Focus Area

AdvIS expertise main operational area covers Service Management and Resource Management layer processes according to eTOM interpretation and supporting IT architecture of these layers.

Working Methods

Based on eTOM and ITIL business line standards and suggestions AdvIS experts drive to analyse related as-is business processes and identify hot-spots and bottlenecks.
AdvIS defines advantageous to-be processes and IT architecture based on prioritised business requirements and considering the strategic purposes then proposes process optimisation steps and necessary OSS / BSS architecture.

Professional Techniques

AdvIS is engineering from functional and non-functional business requirements to UML /BPML /ERD /SWOT /RACI /CRUD /Agile /ETL /Process Animation /SoaML /Zachman /ArchiMate 3 (The Open Group Certified) / Simulation techniques and E2E view of Activity /Timing /Use Case /User Story /Scenario with the fundamental background of TOGAF and PMBOK.

Technical and Service Inventory Management

Based on our decades of experience in telco, utility, transportation and bank sectors the up-to-date technical and service inventory information will provide the basics of the higher degree of automation.

Service Provisioning Management

Service provider’s automated provisioning processes and related OSS environment has been established based on close cooperation of the customer’s business/IT professionals and AdvIS experts.
Result of this efficient cooperation is an advanced Service Provisioning and Activation system implementation and related closed processes including massive integration with CRM/BSS layer, Workforce management, Datawarehose, partner inventories and several related systems.

Service Assurance Management

One of the key service management area is the service assurance which providing the operation of implemented services including e.g. proactive and reactive troubleshooting processes.
Based on assurance process analysis and completed relevant projects at different companies AdvIS experts have a wide perspective for service assurance process challenges and automation possibilities.
From customer complain handling trough service data collection for impact analysis to automated issue solving or problem handling AdvIS is able to determine and suggest optimal process and autoamtion tasks in order to efficient operation.

Device / Logistic Management

AdvIS experts had key roles of inventory consolidation (access network inventory/core network inventory/mobile network inventory/mobile device inventory) projects. All of these projects affected device management and result of projects were designed and implemented with close connection with AdvIS experts. Logistic and financial business processes subproject of SAP globalization is executed with AdvIS represent as well. Project relies on AdvIS expert in logistic processes, planned architecture and requirement analysis.

Workflow and Workforce Management

WWM is the resource effective component of development and operation processes. We have an portable knowledge and experience related to field work organisation requirements process specialities and support systems (e.g. task management, time management, tracking functionalities).

Compliancy Audits

Several clients confide in AdvIS’ expertise in IT and business quality assurance and audit processes.

Realised Designs, Indicators

1ERP

international centralised SAP integration

Integration

access network inventory system and full integration

Automation

wide range of inventory related automation including resource reservations, number portabilities, virtual resource management, capacity management

Devices

device inventory system and full integration including automated device reservation, lifecycle management

Cleansing

an advanced automated data cleansing mechanism between network inventory-device inventory-network management system

Modernisation

next generation service provisioning system and fully integrated fixed line provisioning process creation including CRM/workforce management/inventory system integrations

Concepts

network inventory visual concept (map/graphical objects)

Assurance

troubleshooting system and integrated service assurance process

SPOCs

AdvIS expert provided single point of OSS layer integration in a next generation Custormer Relationship Management (CRM) system implementation

Repository

a centralised Address Repository system implementation

Products

centralised Enterprise Product Catalog system implementation – including efficient contribution in product model evolving

Layering

as an independent expert help and support shaping of a brand new OSS layer functionalities including provisioning, toubleshooting, incident, problem handling processes on service and resource layer as well